Section 1: Introduction
Welcome to Bezeled. These Terms & Conditions govern your access to and use of our platform, whether as a guest or registered user. By using our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these Terms, you must not use our platform.
Section 2: Eligibility
2.1 Age Requirement
Users must be at least 18 years old to use Bezeled. By registering, you confirm that you meet this requirement.
2.2 Residency
Our platform is primarily for users based in the UK, but we may accept international users at our discretion.
2.3 Account Registration
Users must provide accurate and complete information when creating an account. Providing false information may result in suspension or termination.
Section 3: Accounts & Verification
3.1 Account Types
Bezeled offers accounts for private individuals and professional dealers. Each account type has its own verification requirements.
3.2 Verification
We may require identification documents, proof of address, and proof of business for dealers. Verified accounts will be marked as such to help build trust with buyers.
3.3 Account Security
You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately if you suspect any unauthorized access.
Section 4: Listings, Items & Accuracy
4.1 Authentic Items Only
Only authentic watches may be listed for sale. Sellers must clearly describe each item, including whether it is a full set (box and papers) or partial set. Modified watches are allowed if evidence of the modification can be provided.
4.2 Proof of Authenticity
Sellers must be prepared to provide proof of authenticity. If they cannot, Bezeled offers an optional third-party authentication service at additional cost.
4.3 Listings
All listings must include clear, high-quality photos of the actual item for sale. Cross-platform listings are allowed, but users must communicate and complete transactions through Bezeled. Sellers may cancel their listing at any time.
4.4 Counterfeit Investigations
If a watch is found to be counterfeit, the Bezeled team will investigate. If the issue appears to be an honest mistake, we will handle it fairly. Repeated or intentional violations may result in suspension or legal action.
4.5 Accessories
Bezeled may include a separate category for accessories, but the main marketplace is focused solely on watches.
4.6 Listing Accuracy
Sellers must ensure listings are accurate. Any misleading information may result in removal of the listing or further action.
Section 5: Payments & Fees
5.1 Escrow Service
All transactions are processed via a third-party escrow service. Funds are held until the buyer confirms satisfaction or 7 days have passed without dispute, after which payment is automatically released to the seller.
5.2 Commission Fees
Both verified private sellers and professional dealers are subject to a 5% commission on the final sale price. This ensures a level playing field and fairness across seller types.
5.3 Payouts
Sellers are paid by bank transfer via the third-party escrow provider. Any disputes during this process will be handled by the escrow service’s resolution system.
Section 6: Fees, Commissions & Pricing
6.1 Platform Access
Buyers and Private Sellers must create a free Bezeled account and complete identity verification to list or purchase watches.
Professional Dealers must register as a Verified Dealer, starting from ÂŁ99/month. This includes added visibility, dealer branding, and access to dealer tools. (Pricing subject to change with notice.)
6.2 Commission Structure
A flat 5% sales commission is charged on all completed transactions, deducted automatically at the point of escrow payout. This applies to:
- Verified Private Sellers
- Verified Professional Dealers
🔹 Listing an item is free. Commission is only charged when a sale is successfully completed via Bezeled.
6.3 Payment Handling & Escrow
All payments are processed via a secure third-party escrow provider. Funds are held safely until:
- The buyer confirms the watch is as described, or
- 7 days have passed without a dispute, at which point funds are automatically released.
Once cleared, funds are paid out via bank transfer to the seller.
🔹 Any disputes related to payment release will be managed through the escrow provider’s resolution system, with Bezeled involvement if needed.
6.4 Additional Services (Optional)
Bezeled may offer add-on services at extra cost, such as:
- Watch authenticity checks for buyers and sellers
- Listing enhancements for visibility
- Promoted placements on the site
Pricing for these optional services will be clearly listed before purchase.
6.5 Off-Platform Sales Policy
To maintain a secure experience for all users:
- Users must not use Bezeled to arrange off-platform sales or avoid commission fees.
- Attempting to bypass the platform to complete a deal privately may result in account suspension or permanent removal.
Section 7: Shipping & Delivery
7.1 Seller Responsibilities
Sellers are responsible for shipping items securely and with sufficient insurance. Tracking information must be provided.
7.2 Buyer Responsibilities
Buyers must ensure they provide accurate delivery information and must inspect the item upon arrival, confirming acceptance within 7 days.
7.3 Delivery Issues
In cases of loss or damage during delivery, buyers and sellers must cooperate with the courier and insurance process. Bezeled will assist in resolving issues when possible.
Section 8: Disputes & Resolutions
8.1 Reporting Issues
If there is an issue with a transaction, users must report it within 7 days of delivery.
8.2 Resolution Process
Bezeled will facilitate communication between buyer, seller, and the escrow provider to resolve disputes. Users must cooperate fully with any investigations.
8.3 Escalations
If a resolution cannot be reached, the issue may be escalated to the third-party escrow provider for a final decision. Bezeled’s involvement is supportive but not binding in final dispute decisions.
Section 9: Privacy & Data Protection
9.1 Data Collection
Bezeled collects personal information necessary to provide our services, including but not limited to:
- Name, email address, phone number, and shipping details
- Identification documents for verification purposes
- Payment and bank details required for transactions and payouts
- Usage data such as login history, IP addresses, and device information
9.2 Use of Data
We use personal data to:
- Verify user identities to prevent fraud and ensure security
- Facilitate buying, selling, payment processing, and dispute resolution
- Communicate important updates, support requests, and marketing (where consented)
- Comply with legal and regulatory requirements, including anti-money laundering (AML) and counter-terrorist financing (CTF) laws
9.3 Data Sharing
Bezeled may share personal data with:
- Trusted third-party service providers (e.g., escrow, payment processors, identity verification)
- Law enforcement or regulatory authorities as required by law
- Watch manufacturers or brand owners for counterfeit investigations if necessary
All third parties are required to protect your data in line with data protection laws.
9.4 Data Security
We implement appropriate technical and organizational measures to safeguard personal data from unauthorized access, loss, or misuse.
- Access to data is limited to authorized personnel
- Data is encrypted where possible, including during transmission
9.5 Data Retention
We retain personal data only as long as necessary for the purposes outlined, or to comply with legal obligations.
Users can request deletion or correction of their data by contacting Bezeled support, subject to any overriding legal retention requirements.
9.6 Your Rights
Under UK GDPR, you have rights including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of data in certain circumstances
- Objection to or restriction of processing
- Data portability
Requests can be made by contacting Bezeled’s Data Protection Officer at admin@bezeled.co.uk.
9.7 Cookies & Tracking
Bezeled uses cookies and similar technologies to improve user experience, analyse site traffic, and personalise content.
Users can manage cookie preferences via their browser settings or the cookie consent tool on the website.
Section 10: User Conduct & Prohibited Items
10.1 Respectful Conduct
All users must treat others with respect. Harassment, abusive language, discrimination, or fraudulent behavior will not be tolerated.
10.2 Prohibited Items
The following are strictly prohibited from being listed or sold on Bezeled:
- Counterfeit or replica watches
- Stolen items or items without proof of ownership
- Items that infringe on intellectual property rights
- Watches with undisclosed major faults or damage
10.3 Marketplace Integrity
Users must not manipulate listings, feedback, or transaction processes to mislead others or gain unfair advantage.
10.4 Reporting Violations
We encourage users to report any violations or suspicious activity to Bezeled support.
Section 11: Intellectual Property
11.1 Ownership
All content, trademarks, logos, and branding on Bezeled are the property of Greenwood & Beer Trading LTD or its licensors.
11.2 User Content
By listing or submitting content, you grant Bezeled a license to use, display, and distribute that content in connection with our services.
11.3 Restrictions
Users may not use Bezeled’s intellectual property without prior written permission.
Section 12:Â Limitation of Liability
12.1 General
Bezeled provides the platform “as is” and does not guarantee uninterrupted or error-free service.
12.2 No Warranty
We do not warrant the authenticity, condition, or legality of items listed or sold.
12.3 Liability Cap
To the fullest extent permitted by law, Bezeled’s liability for damages is limited to the amount paid by the user for the transaction.
12.4 Indemnity
Users agree to indemnify Bezeled from claims arising from their misuse of the platform.
Section 13: Governing Law & Jurisdiction
13.1 Law
These Terms are governed by the laws of England and Wales.
13.2 Disputes
Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Section 14: Changes to Terms
Bezeled reserves the right to update or modify these Terms and Conditions at any time. When changes are made, we will notify registered users via email and/or platform announcements.
Your continued use of Bezeled after such changes constitutes your acceptance of the updated Terms. If you do not agree with any changes, you should stop using the platform and close your account.
Section 15: Contact Information and Support
If you have any questions, concerns, or need assistance related to the Bezeled platform, please contact us at:
- Email:Â admin@bezeled.co.uk
- Address: Greenwood & Beer Trading LTD, [Registered Office Address]
- Customer Support: Available via email, with a response time target of within 48 hours on business days.
Section 3: Accounts & Verification
3.1 Account Types
Bezeled offers accounts for private individuals and professional dealers. Each account type has its own verification requirements.3.2 Verification
We may require identification documents, proof of address, and proof of business for dealers. Verified accounts will be marked as such to help build trust with buyers.3.3 Account Security
You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately if you suspect any unauthorized access.Section 4: Listings, Items & Accuracy
4.1 Authentic Items Only
Only authentic watches may be listed for sale. Sellers must clearly describe each item, including whether it is a full set (box and papers) or partial set. Modified watches are allowed if evidence of the modification can be provided.4.2 Proof of Authenticity
Sellers must be prepared to provide proof of authenticity. If they cannot, Bezeled offers an optional third-party authentication service at additional cost.4.3 Listings
All listings must include clear, high-quality photos of the actual item for sale. Cross-platform listings are allowed, but users must communicate and complete transactions through Bezeled. Sellers may cancel their listing at any time.4.4 Counterfeit Investigations
If a watch is found to be counterfeit, the Bezeled team will investigate. If the issue appears to be an honest mistake, we will handle it fairly. Repeated or intentional violations may result in suspension or legal action.4.5 Accessories
Bezeled may include a separate category for accessories, but the main marketplace is focused solely on watches.4.6 Listing Accuracy
Sellers must ensure listings are accurate. Any misleading information may result in removal of the listing or further action.Section 5: Payments & Fees
5.1 Escrow Service
All transactions are processed via a third-party escrow service. Funds are held until the buyer confirms satisfaction or 7 days have passed without dispute, after which payment is automatically released to the seller.5.2 Commission Fees
Both verified private sellers and professional dealers are subject to a 5% commission on the final sale price. This ensures a level playing field and fairness across seller types.5.3 Payouts
Sellers are paid by bank transfer via the third-party escrow provider. Any disputes during this process will be handled by the escrow service’s resolution system.Section 6: Fees, Commissions & Pricing
6.1 Platform Access
Buyers and Private Sellers must create a free Bezeled account and complete identity verification to list or purchase watches.
Professional Dealers must register as a Verified Dealer, starting from ÂŁ99/month. This includes added visibility, dealer branding, and access to dealer tools. (Pricing subject to change with notice.)6.2 Commission Structure
A flat 5% sales commission is charged on all completed transactions, deducted automatically at the point of escrow payout. This applies to:- Verified Private Sellers
- Verified Professional Dealers
🔹 Listing an item is free. Commission is only charged when a sale is successfully completed via Bezeled.
6.3 Payment Handling & Escrow
All payments are processed via a secure third-party escrow provider. Funds are held safely until:- The buyer confirms the watch is as described, or
- 7 days have passed without a dispute, at which point funds are automatically released.
Once cleared, funds are paid out via bank transfer to the seller.
🔹 Any disputes related to payment release will be managed through the escrow provider’s resolution system, with Bezeled involvement if needed.
6.4 Additional Services (Optional)
Bezeled may offer add-on services at extra cost, such as:- Watch authenticity checks for buyers and sellers
- Listing enhancements for visibility
- Promoted placements on the site
Pricing for these optional services will be clearly listed before purchase.
6.5 Off-Platform Sales Policy
To maintain a secure experience for all users:- Users must not use Bezeled to arrange off-platform sales or avoid commission fees.
- Attempting to bypass the platform to complete a deal privately may result in account suspension or permanent removal.
Section 7: Shipping & Delivery
7.1 Seller Responsibilities
Sellers are responsible for shipping items securely and with sufficient insurance. Tracking information must be provided.7.2 Buyer Responsibilities
Buyers must ensure they provide accurate delivery information and must inspect the item upon arrival, confirming acceptance within 7 days.7.3 Delivery Issues
In cases of loss or damage during delivery, buyers and sellers must cooperate with the courier and insurance process. Bezeled will assist in resolving issues when possible.Section 8: Disputes & Resolutions
8.1 Reporting Issues
If there is an issue with a transaction, users must report it within 7 days of delivery.8.2 Resolution Process
Bezeled will facilitate communication between buyer, seller, and the escrow provider to resolve disputes. Users must cooperate fully with any investigations.8.3 Escalations
If a resolution cannot be reached, the issue may be escalated to the third-party escrow provider for a final decision. Bezeled’s involvement is supportive but not binding in final dispute decisions.Section 9: Privacy & Data Protection
9.1 Data Collection
Bezeled collects personal information necessary to provide our services, including but not limited to:- Name, email address, phone number, and shipping details
- Identification documents for verification purposes
- Payment and bank details required for transactions and payouts
- Usage data such as login history, IP addresses, and device information
9.2 Use of Data
We use personal data to:- Verify user identities to prevent fraud and ensure security
- Facilitate buying, selling, payment processing, and dispute resolution
- Communicate important updates, support requests, and marketing (where consented)
- Comply with legal and regulatory requirements, including anti-money laundering (AML) and counter-terrorist financing (CTF) laws
9.3 Data Sharing
Bezeled may share personal data with:- Trusted third-party service providers (e.g., escrow, payment processors, identity verification)
- Law enforcement or regulatory authorities as required by law
- Watch manufacturers or brand owners for counterfeit investigations if necessary
All third parties are required to protect your data in line with data protection laws.
9.4 Data Security
We implement appropriate technical and organizational measures to safeguard personal data from unauthorized access, loss, or misuse.- Access to data is limited to authorized personnel
- Data is encrypted where possible, including during transmission
9.5 Data Retention
We retain personal data only as long as necessary for the purposes outlined, or to comply with legal obligations.
Users can request deletion or correction of their data by contacting Bezeled support, subject to any overriding legal retention requirements.9.6 Your Rights
Under UK GDPR, you have rights including:- Access to your personal data
- Correction of inaccurate data
- Deletion of data in certain circumstances
- Objection to or restriction of processing
- Data portability
Requests can be made by contacting Bezeled’s Data Protection Officer at admin@bezeled.co.uk.
9.7 Cookies & Tracking
Bezeled uses cookies and similar technologies to improve user experience, analyse site traffic, and personalise content.
Users can manage cookie preferences via their browser settings or the cookie consent tool on the website.Section 10: User Conduct & Prohibited Items
10.1 Respectful Conduct
All users must treat others with respect. Harassment, abusive language, discrimination, or fraudulent behavior will not be tolerated.10.2 Prohibited Items
The following are strictly prohibited from being listed or sold on Bezeled:- Counterfeit or replica watches
- Stolen items or items without proof of ownership
- Items that infringe on intellectual property rights
- Watches with undisclosed major faults or damage
10.3 Marketplace Integrity
Users must not manipulate listings, feedback, or transaction processes to mislead others or gain unfair advantage.10.4 Reporting Violations
We encourage users to report any violations or suspicious activity to Bezeled support.Section 11: Intellectual Property
11.1 Ownership
All content, trademarks, logos, and branding on Bezeled are the property of Greenwood & Beer Trading LTD or its licensors.11.2 User Content
By listing or submitting content, you grant Bezeled a license to use, display, and distribute that content in connection with our services.11.3 Restrictions
Users may not use Bezeled’s intellectual property without prior written permission.Section 12: Limitation of Liability
12.1 General
Bezeled provides the platform “as is” and does not guarantee uninterrupted or error-free service.12.2 No Warranty
We do not warrant the authenticity, condition, or legality of items listed or sold.12.3 Liability Cap
To the fullest extent permitted by law, Bezeled’s liability for damages is limited to the amount paid by the user for the transaction.12.4 Indemnity
Users agree to indemnify Bezeled from claims arising from their misuse of the platform.Section 13: Governing Law & Jurisdiction
13.1 Law
These Terms are governed by the laws of England and Wales.13.2 Disputes
Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.Section 14: Changes to Terms
Bezeled reserves the right to update or modify these Terms and Conditions at any time. When changes are made, we will notify registered users via email and/or platform announcements.
Your continued use of Bezeled after such changes constitutes your acceptance of the updated Terms. If you do not agree with any changes, you should stop using the platform and close your account.
Section 15: Contact Information and Support
If you have any questions, concerns, or need assistance related to the Bezeled platform, please contact us at:
- Email:Â admin@bezeled.co.uk
- Address: Greenwood & Beer Trading LTD, [Registered Office Address]
- Customer Support: Available via email, with a response time target of within 48 hours on business days.